News

Creating superior customer experiences with cloud

By Leane Hannigan, cloud solutions director at Westcon-Comstor Southern Africa

 

Gartner has reported that by 2020, 85% of customer relationships will be managed without any sort of human-to-human contact. So what that ultimately means is that more and more business applications and interactions will live in the cloud as businesses realise that it is the best way to deliver a differentiating and superior customer experience that keeps customers coming back.

 

At Westcon-Comstor Cloud Solutions we have seen this coming and have armed ourselves with the necessary information and skills to help you, our reseller, systems integrators and vendor partners navigate the worlds of mobility, datacentres, cloud computing, hardware and software and services and support, on behalf of your customers, so that all they need to do is enjoy the best possible customer experience.

 

Our aim is not to hand you a cloud-in-a-box and walk away but rather to be your strategic partner. Through innovation, incubation and partnerships we work with leading vendor partners to bring our resellers packaged and tailored cloud solutions that they can take to their end user customers. We will even go a bit further and give our customers the services, support, training and financial wherewithal to initiate their own journeys to the cloud, with minimum risk.

 

You can make your customers’ experiences the best out there by taking advantage of our comprehensive set of cloud and hosting products and software solutions from a vendor, partner and services perspective. We are the most recognised distributor for cloud services and software solutions locally, so trust me when I say, that we can really add value to your business. All you have to do is take the leap and we’ll support you on your cloud journey all the way.

 

Customers are being bombarded with choices every day, and you need to ensure that you stand out from the crowd. The only way you can do this is by differentiating yourself through the deliverance of superior customer experiences, and we can help you achieve this with cloud.

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In other news:

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Citrix makes XenApp/XenDesktop & Workspace Cloud Announcements

Kaspersky unveils private security cloud to boost enterprise protection
Steve Ballmer on Microsoft’s cloud, mobile devices and more

61 percent of new organisations are born in the cloud

 
 

Contact

Customer Service Team

Sales

info@westcon.co.za