By Hanle Carver, Director Services at Westcon-Comstor Southern Africa
The customer experience has and always will be something that is extremely important to the success of any business, as we all know in the age of social media where complaints can be Tweeted, Facebooked, posted on Hello Peter or shared in online reviews. All it takes is one unhappy customer to tarnish the business reputation you have worked so hard to build.
At the root of the best customer experiences is customer service and we at Westcon-Comstor Southern Africa will become an extension of your team, supporting you and assisting you in creating the best experiences for your customers. We have a host of value-added services for you to take advantage of in your quest to become a champion customer experience provider.
We draw from our portfolio of products and solutions that extend to Collaboration and Communication Solutions, Consumer Solutions, Mobility Solutions, Electronic and Data Solutions, Cloud Solutions and our Comstor business, and that means we can promise you superior services, support and technical support, as and when you need it. So that you can give your customers only the best experiences, every time.
With access to an expansive global network through our parent company WestconGroup, we will act as a strategic business ally providing end-to-end lifecycle services required to deliver complete technology solutions, complemented by a comprehensive suite of business extending services to simplify processes and eliminate costs.
Our experts consult, educate, design, build, operate, manage and reinforce each partner’s unique services solutions objectives through premier Supply Chain, Support, Education and Professional Services.
So don’t be the next company to have your name slandered all over the Internet when one link in the customer service chain breaks. Lean on us, so we can help you make your business the place people to for their favourite experiences.