News

Sophos RED Infrastructure Update

 

As a user of our product Sophos RED, we would like to inform you about an upcoming infrastructure update. On Tuesday August 11, 2015 between 10 and 11 am CEST (GMT+2), the Sophos RED (Remote Ethernet Device) provisioning servers will be updated. This will not impact normal operations of Sophos RED devices or Sophos UTM but could cause an interruption in service should any of the following Sophos RED maintenance actions be in progress at the time:

 

if the Sophos RED device is offline and comes back online during that time period

 

 

if a configuration change for the Sophos RED device is being uploaded during that time period

 

 

if a new Sophos RED device unlock code should be generated during that time period

 

 

if a new Sophos RED device which has not been used before goes online

Once the updating of the provisioning servers is complete, all Sophos RED services will return to normal.

Please check this knowledgebase article for the latest information on this planned maintenance.

 
For more information contact our Sophos team 

Contact

Customer Service Team

Sales

info@westcon.co.za