What does future enterprise mobility look like?

By Kevin Norton, Mobility Solutions Director at Westcon Southern Africa


Enterprise mobility has always been an exciting concept. It has brought convenience, and increased productivity to businesses the world over, not to mention trends like Bring Your Own Device (BYOD) that completely changed the way individuals work. Enterprise mobility is inseparably linked to the consumer mobility world, a world that we, as individuals in enterprise mobility solutions can learn from. As trends like the Internet of Things (IoT) and smart cities grow, I find myself wondering what the future of enterprise mobility will look like.


Productivity resulting from enterprise mobility has largely been limited “on-the-go” access to contacts, email and calendars, but we have learnt many lessons from consumers in our quest and we can apply these moving forward. 


The first key lesson enterprises can take from consumer mobility is the need for simplicity – the ability to quickly and easily complete a task by pairing apps and tasks on a one-to-one basis. The rise of single-task applications has permeated the enterprise, which on the surface makes each task easier to complete. However, there are still challenges associated with this model that still need to be overcome before it can reach its full potential.


Enterprise apps will have to evolve beyond the consumer standard to address the ever-growing amount of tasks and the existing chaos of email. The future of enterprise mobility is about more than giving workers physical devices and providing them with single-function apps. It’s about the simplicity of consumer apps, balancing that user experience with the more complex enterprise needs for information retrieval, action and sharing.


According to an article on business users need a way to see the big picture without getting lost in the noise – to seamlessly access information from disparate sources and then act on it. Learning from consumer mobility, enterprise users need two new productivity enhancers to work on the go.


First, they need a contextual digital workstream to break through the noise and eliminate information overload, helping them focus on the task at hand. Second, they will need single-task capabilities without the application toggling so that they can hone in on specific tasks to complete operational and collaboration-oriented actions simply and effectively. Enterprise users will need to be able to launch these single-task apps directly from their workstream without needing to manually toggle between apps. 


If enterprise mobility is to continue to be successful, then a new approach to information management and productivity in the enterprise is essential. True ROI can be achieved, but only after a fresh approach has been implemented that integrates documents, social interactions, email and most importantly, updates from operational systems, all built on a user experience that makes acting on that information quick and painless. WestconGroup mobility solutions and our vendor partner Zebra can provide you the means and technologies to make this a reality in your business today.


So as you look forward to 2016 I urge you to take these lessons with you into your mobility strategy, so that your business is not only more productive but starts to look more and more like the enterprise of the future.


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